Contact Us

Last Updated: September 25, 2026

Company Information

Brand Name: Nestovaro

Company Name: Yangzhou Jiawanle Trading Co., Ltd.

Website: https://nestovaro.com

Registered Address: 16-1, Aolin Road, Gaoyou Economic Development Zone, Gaoyou City, Yangzhou, Jiangsu Province, China

Responsible Person: Liu Haibo

Contact Email: service@nestovaro.com

Phone: +86 12765859467

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

Operated by: Yangzhou Jiawanle Trading Co., Ltd.

Get in Touch

Thank you for visiting Nestovaro.

We value every customer inquiry and aim to provide helpful assistance with product information, orders, shipping, returns, refunds, and other store-related matters.

Whether you need information before purchasing or assistance with an existing order, our customer service team is available to help.

Customer Service

Email: service@nestovaro.com

Phone: +86 12765859467

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

Our customer service team can assist with:

  • Product information and specifications

  • Product availability

  • Order status inquiries

  • Payment-related questions

  • Shipping and tracking assistance

  • Delayed or damaged deliveries

  • Return and refund requests

  • Exchange inquiries

  • General customer service matters

We aim to respond to inquiries as promptly as reasonably possible during regular customer service hours.

Product Inquiries

If you have questions about a product, please provide the product name or link.

Our team may assist with information about:

  • Materials

  • Dimensions

  • Available colors and variants

  • Product features

  • Care instructions

  • Product availability

Please refer to individual product pages for the most relevant product specifications.

Order Support

When contacting us about an existing order, please include:

  • Your full name

  • Order number

  • Email address used during checkout

  • Product name, where applicable

  • Description of your inquiry

This information helps our team locate the relevant purchase and review your concern efficiently.

Shipping and Delivery Assistance

If your order appears delayed, damaged, lost, or incorrectly delivered, please contact our customer service team.

Provide your order number, available tracking information, and a description of the problem.

Photographs of damaged products or packaging may assist with reviewing a delivery concern.

Shipping rates, delivery estimates, and shipping procedures are explained in our Shipping Policy.

Returns, Exchanges, and Refunds

Customers should contact us before returning a product.

Return Contact Email: service@nestovaro.com

Our standard return periods are based on the selected shipping method:

  • Standard Shipping and Free Standard Shipping: 30 calendar days from delivery

  • Express Shipping and Free Express Shipping: 90 calendar days from delivery

Return requests are subject to the conditions described in our Return & Refund Policy.

Our team will provide the applicable return instructions and designated return address after reviewing the request.

The return facility may differ from our registered business address.

Please do not send products to our registered business address unless specifically instructed.

Privacy Requests

For questions about personal information, privacy preferences, or applicable data protection rights, please contact:

Email: service@nestovaro.com

We will review eligible requests according to applicable privacy laws.

Identity verification may be required before processing certain requests.

Business Correspondence

Nestovaro is operated by Yangzhou Jiawanle Trading Co., Ltd.

The company's registered address is:

16-1, Aolin Road, Gaoyou Economic Development Zone, Gaoyou City, Yangzhou, Jiangsu Province, China

This registered address is not automatically the designated return warehouse.

Our Commitment

At Nestovaro, we value clear communication, reliable service, and a transparent shopping experience.

We work to provide accurate product information and maintain clear policies covering shipping, returns, refunds, privacy, and website use.

Our goal is to offer jewelry, accessories, and selected lifestyle products that complement everyday style and personal expression while providing customers with dependable support throughout their shopping experience.

Thank you for visiting Nestovaro.

Nestovaro

Operated by Yangzhou Jiawanle Trading Co., Ltd.