Shipping Policy

Last Updated: September 25, 2026

Company Information

Brand Name: Nestovaro

Company Name: Yangzhou Jiawanle Trading Co., Ltd.

Website: https://nestovaro.com

Registered Address: 16-1, Aolin Road, Gaoyou Economic Development Zone, Gaoyou City, Yangzhou, Jiangsu Province, China

Responsible Person: Liu Haibo

Contact Email: service@nestovaro.com

Phone: +86 12765859467

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

Operated by: Yangzhou Jiawanle Trading Co., Ltd.

Introduction

Thank you for shopping at Nestovaro.

This Shipping Policy explains our shipping destinations, order processing procedures, shipping charges, delivery estimates, tracking information, and delivery-related assistance for purchases made through https://nestovaro.com.

1. Shipping Destinations

Nestovaro offers shipping to eligible delivery addresses within the United States.

Shipping availability depends on the delivery address entered during checkout.

Available methods and applicable shipping charges will be displayed before payment confirmation.

If no shipping method is available for your address, please contact customer service before placing an order.

2. Order Processing Time

Orders are typically processed within 1–3 business days after successful payment authorization and order confirmation.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

Processing may take longer because of:

  • Product availability

  • High order volume

  • Promotional periods

  • Public holidays

  • Other circumstances affecting fulfillment

Processing time is separate from carrier transit time.

Once your order has been dispatched, shipping confirmation and available tracking information will be provided.

3. U.S. Shipping Methods and Charges

For eligible U.S. orders, the following rates apply:

Shipping Method Order Subtotal Shipping Fee
Standard Shipping $1.00–$38.99 $2.99
Free Standard Shipping $39.00–$48.99 Free
Express Shipping $0.00–$48.99 $5.99
Free Express Shipping $49.00 or more Free

All amounts are in U.S. dollars (USD).

Standard Shipping

Order Subtotal: $1.00–$38.99

Shipping Fee: $2.99

Estimated Delivery: 7–12 business days after dispatch

Return Benefit: 30 Days Free Return

Free Standard Shipping

Order Subtotal: $39.00–$48.99

Shipping Fee: Free

Estimated Delivery: 7–12 business days after dispatch

Return Benefit: 30 Days Free Return

Express Shipping

Order Subtotal: $0.00–$48.99

Shipping Fee: $5.99

Estimated Delivery: 3–7 business days after dispatch

Return Benefit: 90 Days Free Return

Free Express Shipping

Order Subtotal: $49.00 or more

Shipping Fee: Free

Estimated Delivery: 3–7 business days after dispatch

Return Benefit: 90 Days Free Return

The shipping methods and final charges available for a particular order will be displayed during checkout.

4. Estimated Delivery Times

Estimated delivery times begin after the order has been processed and dispatched.

For eligible U.S. orders:

  • Standard Shipping: 7–12 business days after dispatch

  • Free Standard Shipping: 7–12 business days after dispatch

  • Express Shipping: 3–7 business days after dispatch

  • Free Express Shipping: 3–7 business days after dispatch

These estimates do not include the 1–3 business day order processing period.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Actual delivery may be affected by weather, carrier operations, holidays, transportation disruptions, or other circumstances outside our reasonable control.

5. Order Fulfillment and Shipping Origin

Orders are prepared and dispatched through the fulfillment arrangements applicable to the purchased products.

The fulfillment location may differ from Nestovaro's registered business address.

For information about the shipping origin or fulfillment arrangements of a particular product, please contact service@nestovaro.com before placing an order.

6. Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout after dispatch.

Please allow reasonable time for tracking systems to update.

If tracking information is unavailable or you require assistance, please contact:

service@nestovaro.com

Include your order number.

7. Shipping Address Accuracy

Customers should provide accurate and complete shipping information.

Please verify:

  • Recipient name

  • Street address

  • Apartment or unit number where applicable

  • City

  • State

  • ZIP code

  • Contact information

If you notice an error after ordering, please contact customer service promptly.

We will attempt to assist with corrections before shipment where possible.

Address changes may not be possible after dispatch.

Issues resulting from incorrect or incomplete addresses will be reviewed according to the circumstances and applicable consumer protection requirements.

8. Delayed Shipments

Shipping delays may occur because of:

  • Carrier disruptions

  • Weather conditions

  • Public holidays

  • Peak shopping periods

  • Transportation interruptions

  • Other unexpected events

If your shipment appears significantly delayed or tracking has not updated for an extended period, contact:

service@nestovaro.com

Provide your order number and available tracking information.

We will review the issue and assist with an appropriate resolution.

9. Lost or Missing Packages

If tracking indicates that a package was delivered but you cannot locate it, you may:

  • Confirm the shipping address

  • Check the delivery location

  • Ask household members or building reception where appropriate

  • Contact the carrier for additional information

If the package remains missing, please contact:

service@nestovaro.com

Provide your order number and tracking information.

We will review the available information and assist with an appropriate resolution according to the circumstances and applicable law.

A tracking status marked as delivered does not automatically prevent us from reviewing a missing-package claim.

10. Damaged Deliveries

If an order arrives damaged, defective, or incorrectly supplied, please contact:

service@nestovaro.com

Provide your order number, a description of the problem, and photographs or videos where reasonably available.

Where the issue results from our error, we will provide an appropriate remedy in accordance with our Return & Refund Policy and applicable consumer protection requirements.

11. Taxes, Duties, and Additional Charges

Applicable shipping charges and taxes calculated by our store will be displayed during checkout.

If customs duties, import taxes, or other government charges apply, responsibility for those charges will depend on applicable destination requirements and the terms disclosed before purchase.

Please contact customer service if clarification is needed before ordering.

12. 30-Day and 90-Day Free Returns

Nestovaro offers return periods according to the shipping method selected at checkout.

30 Days Free Return

The following methods include eligible complimentary return shipping within 30 calendar days after delivery:

  • Standard Shipping

  • Free Standard Shipping

90 Days Free Return

The following methods include eligible complimentary return shipping within 90 calendar days after delivery:

  • Express Shipping

  • Free Express Shipping

The applicable period begins on the date of delivery.

Eligible returns must meet the conditions described in our Return & Refund Policy.

Customers should contact customer service to obtain return instructions before sending products back.

13. Return Procedures

To request a return, please contact:

service@nestovaro.com

Provide:

  • Full name

  • Order number

  • Product name

  • Reason for return

  • Relevant photographs or videos where applicable

Our team will review the request and provide the applicable return instructions.

The designated return facility may differ from our registered business address.

Do not send returned products to the registered address unless specifically instructed.

14. Shipping Restrictions

Certain products or destinations may be subject to carrier, legal, or operational restrictions.

If an order cannot be fulfilled, we will contact the customer where appropriate and provide an available resolution, including cancellation and an applicable refund.

15. Order Changes and Cancellations

If you need to change or cancel an order, contact:

service@nestovaro.com

as soon as possible.

We will attempt to accommodate changes before fulfillment or shipment where possible.

Once an order has shipped, cancellation may no longer be possible.

Eligible customers may request a return after delivery according to our Return & Refund Policy.

16. Changes to This Shipping Policy

We may update this Shipping Policy to reflect changes in our shipping methods, carrier arrangements, supported destinations, or applicable requirements.

Updated versions will be published with a revised Last Updated date.

Our Commitment

At Nestovaro, we value clear communication, reliable service, and a transparent shopping experience.

We work to provide accurate product information and maintain clear policies covering shipping, returns, refunds, privacy, and website use.

Our goal is to offer jewelry, accessories, and selected lifestyle products that complement everyday style and personal expression while providing customers with dependable support throughout their shopping experience.

Thank you for visiting Nestovaro.

Nestovaro

Operated by Yangzhou Jiawanle Trading Co., Ltd.